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Position:       Vice President, Operations Manager             

Type:             Full Time Salaried (exempt from overtime),                                                  40 hours per week

Location:      On-site in Lake Elmo, MN 

Reports to:   Vice President, Cash Management

Primary Objective of the Position:

Provides leadership and oversight for the Bank’s payment and transaction processing functions to ensure accurate, secure, controlled, efficient, and timely cash management and operational services. Oversees ACH receiving and origination, domestic and international wires, exception processing, Positive Pay, Lockbox, and related services. Partners with Digital Banking/Cash Management, Retail Banking, Compliance, Information Technology, Finance, and other business areas to manage operational risk, improve processes, and implement cash management solutions.

Education and Experience Requirements:

• Significant banking operations experience with progressively increasing responsibility.
• Strong working knowledge of ACH, wire transfers, deposit/payment processing, exception handling, and commercial cash management services.
• Experience managing operational teams, processes, systems, or major implementations.
• Experience with Jack Henry preferred.
• Preferred professional certifications/accreditations: AAP – Accredited ACH Professional; APRP – Accredited Payments Risk Professional; NCP – National Check Professional; AFPP – Accredited Faster Payments Professional.

Major Responsibilities

• Operational Risk & Controls: Maintain payment-processing controls, authorization, segregation of duties, verification, and transaction limits. Ensure accurate, timely processing and backup coverage for critical functions.
• Cash Management Operations: Oversee ACH, online and manual wires, Positive Pay, ACH block/filter services, Lockbox, and related payment and fraud-prevention services. Partner on customer implementations; ensure setup, testing, documentation, and handoffs are complete, with independent verification of authorities, limits, funding, security, and configurations before production.
• ACH Operations: Lead ACH receiving and origination, including files, returns, notices of change, reversals, and settlement. Maintain approved Originator agreements and risk parameters, setup and access controls, and procedures. Monitor unusual activity and exceptions; ensure documented approvals and escalation. Partner on risk management, audits, control reviews, and remediation.
• Wire Operations: Oversee domestic and international wires, including authentication, verification, approval, release, reconciliation, and exceptions. Maintain dual control, segregation of duties, and authorized changes to payment information. Escalate high-risk activity and own wire-system testing, implementations, upgrades, and optimization.
• Reconciliation & Exception Management: Oversee balancing and reconciliation. Ensure timely research, resolution, and escalation of unusual or aged items; address recurring errors through root-cause analysis and corrective action.
• Project Implementation & Process Improvement: Lead payment and operational product implementations, system testing, and upgrades. Establish plans, responsibilities, procedures, and post-implementation reviews. Improve workflows and automation to strengthen accuracy, efficiency, and customer experience.
• Vendor & System Management: Coordinate with vendors and IT to resolve operational issues and implement technology that improves automation, controls, scalability, and customer capabilities.
• Leadership & Team Development: Lead and coach operational employees; establish expectations, service standards, procedures, and accountability. Maintain cross-training and succession coverage, foster risk awareness and customer service, and advise other Bank teams on complex processing matters.

Knowledge, Skills and Abilities:

• Payment risk and controls: Strong understanding of payment risk, internal controls, segregation of duties, and fraud prevention.
• Process improvement: Demonstrated ability to identify inefficiencies and improve operational processes.
• Analysis and project management: Strong analytical, organizational, problem-solving, and project-management skills.
• Collaboration: Ability to work effectively across Operations, Digital Banking, Compliance, IT, Finance, and customer-facing teams.
• Communication: Strong written and verbal communication skills.

Benefits Include: Medical, Dental, Vision; Bank paid Life Insurance, Long Term Disability; Floating Holiday time, vacation and sick time; 401(k); Employee Stock Ownership Plan.

Compensation: $100k-$130k. Final compensation is determined individually, taking into account experience, seniority, merit, education, training, and other relevant business factors.

Lake Elmo Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact the human resources department.

Position:            Commercial Lending Officer

Type:                  Full-Time Salaried Exempt, (not eligible for overtime)

Reports To:       Senior Vice President, Chief Lending Officer


Education and Experience Requirements:

• Bachelor’s degree in accounting, finance, business administration or related field is preferred.
• 5-10 years of progressive experience in commercial lending.

Knowledge, Skills and Abilities:

• Proven ability to source, structure, analyze, negotiate and close multi-million-dollar credit facilities and generate new business of $10-15 million annually.
• Ability to toggle between CRE, C&I, IRE and AD&C lending.
• Proven client relationship and portfolio management skills.
• Experience closing loans under the SBA’s 504 and 7a lending programs.
• History of compliance with the various regulations pertaining to commercial loans.

Benefits Include: Medical, Dental, Vision; Bank paid Life Insurance, Short Term Disability and Long-Term Disability; Float time, vacation and sick time; 401(k); Employee Stock Ownership Plan. 

Compensation: The salary range for this position is $110,000-$170,000 depending on qualifications.

Lake Elmo Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact the human resources department.

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Position:    Full-Time Teller/Customer Service Representative (On site)

Type:          Regular Full Time Hourly (eligible for overtime)

Hours:        8:30 a.m.-5:15 p.m. Monday-Friday; Position includes a                             rotating Saturday schedule from 8:45 a.m.-12:00 p.m.

We are looking for candidates who are friendly, professional, dependable, courteous and outgoing with excellent customer service skills. Previous banking experience is not required. Customer service and/or cash handling experience is helpful but not required. Paid Training will be provided. Work location will be in Lake Elmo, Stillwater or Oakdale depending on business needs. 

Education and Experience Requirements:

• High School Diploma or GED required.
• Previous Customer Service Experience.

Major Responsibilities Include:

• Processing assigned customer transactions in a timely, accurate manner, consistently follows established procedures, and helping to maintain a positive, favorable image of the Bank as a responsible business operation.  
• Provide internal and external customers personal service by striving to meet their needs in a timely and friendly manner.
• Contribute to a positive and productive work environment by working cooperatively and effectively as a member of the Lake Elmo Bank team.

Knowledge, Skills and Abilities:

• Extremely approachable and friendly  
• Professional appearance, attitude and demeanor.
• Strong attention to detail.  
• Excellent communication and phone skills.
• Ability to work well in a team environment.
• Work independently while displaying initiative and decision-making skills.  
• Exemplary positive can-do attitude and work ethic.  
• A good aptitude for math.
• While performing the job, the employee must be able to stand up to 80% of the time.
• Must be able to regularly lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds.

Benefits and Salary Information: Medical, Dental, Vision; Bank paid Life Insurance, Short Term Disability and Long-Term Disability; Floating Holiday Time, Vacation Time and Sick Time; 401(k) and Employee Stock Ownership Plan.  The salary range for this position is $17.00-$25.00 per hour.

Lake Elmo Bank was chartered on August 1, 1911, and has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of building long-term financial relationships. This goal has been the foundation of our business for over 100 years.

Today, with assets over 500 million dollars, Lake Elmo Bank is among the larger community banks in the State of Minnesota. Because of its unique history and the bank's commitment to community service, Lake Elmo Bank has successfully served the residents and businesses of the east metro area with a continued commitment to its tradition of service. Lake Elmo Bank was also voted "Best Bank" by the Stillwater Gazette Readers' Choice Awards.

Lake Elmo Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.  Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact the human resources department.

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