Join Our Team

Position:             Bank Operations Specialist

Type:                   Regular Full Time Hourly (eligible for overtime). 

Location:            Lake Elmo office (on-site only)

Hours:                 8-5 Monday-Friday (1-hour lunch) or 8:30-5 Monday-Friday (30-minute lunch)

Pay Range:         $50,500 - $75,800

The Bank Operations Specialist is responsible for various duties of accounting/bookkeeping, item processing, clerical, wire transfers, reconciling/balancing, ACH transactions.  Also provides direct customer assistance via telephone and face-to-face as needed.

This position has a great variety of work for an individual who can work as a team player with a positive attitude, ability to multi-task and comfortable in a changing environment.

Benefits Include: Medical, Dental, Vision; Bank paid Life Insurance, Short Term Disability and Long Term Disability; Float time, vacation and sick time; 401(k); Employee Stock Ownership Plan.

Education and Experience:

• High School Diploma or GED is required.
• An Associates or Bachelor’s Degree in business or accounting and/or equivalent banking operations experience preferred (2+ years)
• Previous bank experience is preferred.
• Previous Bookkeeping/Accounting in a bank environment a plus.

Major Responsibilities:

• Item review and processing including processing overdraft/NSF items, processing stop payments, processing paper and electronic non-post items and processing check adjustments.  
• Responsible for all functions for the Positive pay process including the review of DNE and death notifications.  This also includes Reclamations and returning of any ACH entries as needed.
• Responsible for accounts payable process using Jack Henry’s accounts payable system. This process includes: processing bank invoices and bills; researching and resolving any issues related to all bank accounts payable invoices; processing expense reports as well as documenting and monitoring any reoccurring expenses.
• Support customers with Digital Banking products that includes being available to take debit card phone calls from customers.  
• Performs various Fed Line Advantage, Fed Line Web, U.S. Bank and Federal Home Loan Bank duties consisting of: Pulling daily statements and tracking the daily position; wire transfer documentation review and input for outgoing wires.  This position will also have verification duties for wire transfers.
• Processes item returns for checks and ACH, including ACH Disputes and ACH fraud cases.
• Provide customer service via phone and face-to-face consisting of handling account inquiries, stop payments, research and forgery processing. 
• Assist other departments and staff with questions on system issues as well as processing of customer requests. This will include clearing of non-posted items.   
• Monitors dormant account reporting and performs maintenance.

 Knowledge, Skills and Abilities:

• Ability to multitask and meet established deadlines in a fast-paced work environment.
• Must be a pro-active self-starter with the ability to pick up new skills swiftly.
• Approach tasks with optimism and a commitment to fostering a supportive workplace culture.
• Demonstrate excellent interpersonal skills who can engage with others in a friendly and professional manner.
• Must have excellent customer service skills, including the ability to handle inquiries from customers with professionalism and empathy.
• Demonstrate strong verbal and written communication skills.
• Possess analytical problem solving and troubleshooting skills.
• Aptitude for technology and technical troubleshooting abilities.
• Strong numerical aptitude and attention to detail, with the ability to analyze financial data and audit records effectively.

About Us:

Lake Elmo Bank was chartered on August 1, 1911 and has built its tradition on a personal approach to banking. We get to know our customers so that we understand each customer's unique needs with the intent of building long-term financial relationships. This goal has been the foundation of our business for over 100 years.

Today, with assets over 500 million dollars, Lake Elmo Bank is among the larger community banks in the State of Minnesota. Because of its unique history and the bank's commitment to community service, Lake Elmo Bank has successfully served the residents and businesses of the east metro area with a continued commitment to its tradition of service. Lake Elmo Bank was also voted "Best Bank" by the Stillwater Gazette Readers' Choice Awards.

Lake Elmo Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact the human resources department.